Kristen Ziegler wanted to avoid making the same mistakes twice.

In her first home renovation, she hired H.J. Holtz & Son to paint the house’s exterior after the painter who worked on the interior retired. She knew of the company’s high-end reputation, but soon found the craftsmanship and attention brought by the Holtz team to be worth any added expense.

So it was an easy decision for Ziegler to turn to Holtz & Son to help her renovate her new residence, a condominium in a 1914 apartment building. The original intent of the building was intact, but Ziegler wanted to restore the space with historical accuracy. “My first home was also my first renovation; I wasted some time and money in the learning process to get things right,” she says. “This time, I knew how to do things properly. It’s so hard: you don’t know what you don’t know.”

Painting the walls would be simple enough, Ziegler knew. The challenges were in the space’s woodwork. Trim around windows and doors was buried under layers of old paint. Crown molding at the ceiling wasn’t original to the apartment. And the baseboards were clearly also replacements; they were nearly two inches taller than the original baseboards in the building’s shared stairwell.

Working on a tight timeline, so Ziegler and her husband didn’t have to find a place to live between the sale of their previous home and moving into the new condo, the Holtz painting and carpentry divisions fabricated and painted new historically accurate baseboards, sanded and repainted all the home’s trim, and replastered and painted the walls after the inauthentic crown molding was removed. Later, after the couple had moved in, the Holtz team stripped and repainted exterior balcony French doors and painted the living room fireplace.

“The Holtz team was able to figure everything out – all the different parts – without me having to manage it,” Ziegler says. “They see other things that need attention and go above and beyond to make sure it’s complete. No detail is left unaddressed.”

As founder and principal of Minima – a firm that specializes in helping people declutter, organize, and redesign their spaces – Ziegler has an eye for detail. She credits Holtz craftsman Ricky Reid for working diligently to ensure that the new baseboards were aligned perfectly. “There are no straight walls here,” she says. “He got the trim to look straight and have the shadows look right. It was double the cost it could have been, but I’m so glad I did it.”

Ziegler is pleased with the finished project and even the process of getting there.

“I’m not an easygoing person, especially when it comes to renovations, but I’m kind,” she says. “I could tell they appreciated that, and they never got upset with me over my high standards. There’s no drama [with the Holtz team]; they show up on time and solve problems. They take pride in what they do.

“As a business owner, I value really strong customer service and really strong quality of service,” she adds. “I feel like they share those same principles, which brings peace of mind during complex projects.”

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